SECURITY & PRIVACY
Shopping on the internet should be as enjoyable and worry free as shopping in a store, therefore the security of your private information is our top priority.
Our SSL security system encodes your credit card and contact details to ensure its safe transfer to us. Even though no data transmission over the Internet can be guaranteed to be 100% secure and without 3rd party interception, rest assured we will strive to protect your personal information to be best of our ability.
Mecca Cosmetica respects your private information by not sharing this with any third party and uses such information solely to provide you with the best customer service possible. We may use your email address to send our email newsletters and other announcements regarding promotions, new products and special features. Should you wish to no longer receive these communications please unsubscribe using the link in one of our email communications or click here to send us an email (link to contact us). If you wish to update your details in our database (your new address, email or phone number) please either call us on 1800 007 844 or email us at enquiries@meccacosmetica.com.au
PAYMENT OPTIONS
PAY SECURELY ONLINE
Our SSL security system ensures your credit card and contact details are safe and secure.
PAYMENT BY GIFT CARD
If you wish to pay with a Mecca Gift Card, please write us a note in the Special Requests field of your order with the value of your Gift Card and the number, and we will amend your order value manually when we receive it
PAY BY PHONE
Place your order online but we’ll call you for your credit card details
PAY BY FAX OR POST
Print out the order you have compiled, add your credit card and contact details and fax it to: 03 9420 7333. Alternatively, print out the order you have compiled and post it and a money order to: Mail Order @ Mecca Cosmetica, 34 Wangaratta Street, Richmond VIC 3121.
SHIPPING & COSTS
AUSTRALIA WIDE
1 - 2 products $10
3 - 5 products $15
Over 6 products $20
NEW ZEALAND
1 product $12
2 - 3 products $18
4 - 6 products $24
Over 6 products $30
RETURNS POLICY
Any unused product may be returned to Mecca Cosmetica either by Australia Post or to a store within 14 days of purchase. The address for postal returns is:
Mecca Cosmetica
34 Wangaratta Street
Richmond VIC 3121
Phone: 1800 007 844
International: +61 3 9420 7373
SHIPPING INFORMATION
Our Express Post deliveries will arrive within 5 working days and ensures that your parcel can always be tracked. Please note: It is up to the discretion of the Australia Post contractor whether they feel comfortable leaving your delivery at your home if you aren’t there – sorry, Our Platinum Delivery service ensures your delivery can always be tracked, will arrive within 3 working days and must be signed for upon delivery – please send your Platinum Delivery to your work address if possible. For our NZ customers, we use a standard Air Mail via our website and your order will be delivered within 10 working days unless you are notified otherwise. If you would like us to send your order via Express Courier International for a fast delivery, please place your order via our Mail Order service on +613940 7373. Have any Mecca products transformed into the perfect gift with Mecca's gorgeous complimentary giftwrapping. Items will be beautifully boxed, wrapped and ribboned. There is absolutely no testing on animals or use of animal products by any supplier that Mecca Cosmetica stocks. Every effort has been made to ensure the product colours shown on the website are as close as possible to actual colours, however, computer screens may show slight variations. If concerned about specific product colours please contact us on our toll free number for clarification (1800 007 844).
GIFT WRAPPING
ANIMAL TESTING
COLOUR ONLINE
LOCATE THE STORE NEAREST YOU
Can’t find a store near you! Visit our Store Finder for a listing of all the Mecca Store locations.
MECCA INSTORE EVENTS
Meet the brands, learn about beauty trends, seasonal looks, and new products - all from brand experts, or receive a makeup, skincare, or fragrance consultation.
